Interact with customers in your store. Online.

Butucu is a platform for brick-and-mortar stores to connect with in-store customers.

At Butucu, we're focused on bringing brick-and-mortar stores into the 21st century. Our solutions make it easy for businesses and customers to engage with one another, sharing relevant information and feedback.

Combined

Signal Push your content

Businesses can customize content from real-time coupons to simple surveys to communicate easily with customers. Use our real-time chat to answer and interact with customers immediately.

Chat_logo Customers love it

Customers can engage with your store and get the information they need - quickly and intuitively. Customers can get the convenience of an in-store app without having to download a new app for each business.

Analytics Analytics

We all know data's important. Our data will help you understand your customers and address their needs. Additionally, we're one of the first services to provide comparative analytics on customers between stores.

How It Works.

1. Businesses set up a 5 minute profile on Butucu

Within 5 minutes, businesses can be up and running on Butucu:

  • 0:00 - 2:00 Enter your business name and address to get started
  • 2:00 - 3:00 Confirm your account via email and our enterprise-level security
  • 3:00 - 5:00 Create your first surveys and coupons, and view a dashboard of your store
  • 2. Businesses create custom content

    Butucu currently lets businesses create custom coupons and surveys, as well as a live chat and help desk.

  • Coupons can be created or destroyed instantly to manage inventory.
  • Surveys can let businesses measure net promoter score or A/B test product ideas.
  • Live chat can resolve and track problems with customers to ensure a positive shopping experience.
  • 3. Customers access and interact with content

    When customers visit www.butucu.com, they are automatically routed to the relevant store based on their location - quick and seamless.

    Here, customers already inside the store can engage with the businesses, viewing point of sale coupons in exchange for feedback and surveys.

    4. Businesses gain insightful analytics

    For each anonymized customer that enters your store, Butucu can measure time spent in store, engagement with coupons and surveys, use of live chat and sentiment analysis of customer emotion.

    Furthermore, view the profiles of your customers in terms of what other businesses they visit. Identify high-value and high-risk repeat customers.