At Butucu, we're focused on bringing brick-and-mortar stores into the 21st century. Our solutions make it easy for businesses and customers to engage with one another, sharing relevant information and feedback.
Businesses can customize content from real-time coupons to simple surveys to communicate easily with customers. Use our real-time chat to answer and interact with customers immediately.
Customers can engage with your store and get the information they need - quickly and intuitively. Customers can get the convenience of an in-store app without having to download a new app for each business.
We all know data's important. Our data will help you understand your customers and address their needs. Additionally, we're one of the first services to provide comparative analytics on customers between stores.
Within 5 minutes, businesses can be up and running on Butucu:
Butucu currently lets businesses create custom coupons and surveys, as well as a live chat and help desk.
When customers visit www.butucu.com, they are automatically routed to the relevant store based on their location - quick and seamless.
Here, customers already inside the store can engage with the businesses, viewing point of sale coupons in exchange for feedback and surveys.
For each anonymized customer that enters your store, Butucu can measure time spent in store, engagement with coupons and surveys, use of live chat and sentiment analysis of customer emotion.
Furthermore, view the profiles of your customers in terms of what other businesses they visit. Identify high-value and high-risk repeat customers.